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Comments

Comments gives teams the ability to communicate directly in System Surveyor platform without having to search through emails and other channels.

Users can easily mention (@user) team members to alert them of specific project requirements.

To make comments:

  • Navigate to the Edit screen

  • Click "Comments" button in the upper left side of the page.

  • Type your desired text

  • Use the @ key to mention any team member or Guest User within the current site to send a notification

  • Click enter or the comment submission button to post the comment.

Replying

  • Click the 'Reply' button
  • Replies in a thread will be displayed with the newest comment at the bottom

Comment Controls



Editing Comments

  • Comments can be edited by the original user who posted the comment and it will show as (Edited)

Deleting Comments

  • Comments can be deleted by the original user who posted the comment

Filters

The Open/Closed/All filter can be used to filter out comments that are no longer relevant.

  • The default view for all comments with be comments that are "Open"

  • To close a comment that is no longer needed click the "Close" button

  • Comments can be closed by any user

  • To change comment filter click drop down in the top left hand corner of the comment box

Example: During project implementation a project manager can easily add a comment notifying the installation team of a new customer requirement and the installation team can comment back or take action. This can be especially helpful with teams that work remotely from each other.