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Deleting or Disabling Users

If an employee has left the company. The Account Admin or Team Admin can delete or disable the user.

Tip: Only Account & Team Admins can disable or delete a user.

When disabling or deleting the user on the account, the user will not be able to access the team’s System Surveyor account or any Site/Survey information.  

  • All Sites and Surveys created by the disabled/deleted team member will remain within the account and can still be accessed by the Team.  
  • If enabled team members can’t see the Sites, they may need to add them from the Team Library.  

Note: Disabling is a good option if the user is still with the company and may need access in the future. Read more here on how to disable and enable team members.